How to approve or reject a claim in Retrn'd

How to Approve or Reject a Claim in Retrn'd

How to Approve or Reject a Claim in Retrn'd


  1. Select a return claim from the list of active claims, within the Active returns menu.
    1. A quick-view of the claim will pop out, and from here you can select:
      1. Process - View the claim in detail and approve/reject from there.
      2. Quick Approve - Instantly approve the claim, which will notify the customer, and create a credit note to be posted to your financial application.
      3. Quick Reject - Instantly reject the claim, which will notify the customer, and cancel the claim.
      4. Assign - Select a user from your team, who you would like to address the claim personally.


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