How to finalise an approved Claim

How to Finalise an Approved Claim

How to Finalise an Approved Claim


Once your claim has been approved by the supplier, you will receive a notification and will be able to finalise the claim to create a new credit note from the claim.

  1. Navigate to Claims > In Progress.
  2. Select the relevant claim.
  3. Select the "Finalise" option in the top menu bar.
  4. A new credit note will be created and posted to your financial adaptor if you have one attached, or you can email a copy to an email address of your choice.

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