Invoices/Job sheets not emailing to customers in Pooltrackr

Invoices/Job sheets not emailing to customers in Pooltrackr

Invoices/Job sheets not emailing to customers in Pooltrackr


If your customers are not receiving emails of either Job Reports or Invoices directly from Pooltrackr, please double check the email address is correct.
If it is correct, and they are still not receiving emails, there is a good chance that either:
  1. They currently have a job sheet or invoice from Pooltrackr in their Spam folder, in their email account.
  2. They have marked a Job sheet or invoice as Spam previously. 
Your customer will need to remove the email from the Spam folder and add message-service@pooltrackr.com to their trusted sender's list.

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