The Contact Must Contain at Least 1 of the Following Elements

The Contact Must Contain at Least 1 of the Following Elements

The Contact Must Contain at Least 1 of the Following Elements 

WARNING:  This article contains customer-specific data.  This article is for internal use only and should not be shared with clients.

The full error you will get is "The Contact must contain at least 1 of the following elements to identify the contact: Name, ContactID, ContactNumber".

You will see this error on invoices that have failed to write to financials.   This is always related to the account customer failing to move into financials.



To correct the error you will need to first correct the customer.  Majority of cases it is due to a customer duplication from match and link and not searching for an existing account customer.   Once the customer has been successfully synkd to financials or linked to the correct account customer.  you can mark the invoices as ready to sync again.


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